What to do if hacked

PART 1: QUICK & ESSENTIAL STEPS (Do These First)

Confirm You Were Hacked

Confirm You Were Hacked

  • Look for signs (see below).
  • Check unusual emails, logins, or activity.
  • Don’t ignore your instincts.
Secure Your Most Important Accounts First

Secure Your Most Important Accounts First

  • Start with email, banking, and password manager.
  • Change passwords immediately.
  • Enable MFA.
Change All Your Passwords

Change All Your Passwords

  • Use a strong, unique password for each account.
  • Use a password manager.
Check Recent Account Activity

Check Recent Account Activity

  • Review logins, sessions, devices, and transactions.
  • Log out of unknown devices.
Scan Your Devices for Malware

Scan Your Devices for Malware

  • Run a full antivirus scan.
  • Remove any threats that are found.
  • Restart your devices.
Secure Your Email Account

Secure Your Email Account

  • Hackers often start with email.
  • Update password and recovery info.
  • Check filters and forwarding rules.
Check Your Financial Accounts

Check Your Financial Accounts

  • Review transactions for anything unfamiliar.
  • Contact your bank if needed.
Tell Someone You Trust

Tell Someone You Trust

  • Don’t handle it alone.
  • Ask a friend or family member for support.

PART 2: ADVANCED & DETAILED RECOVERY STEPS

Review and Secure All Accounts

Review and Secure All Accounts

  • Go through all important accounts (social media, cloud storage, shopping, work, subscriptions).
  • Change passwords and enable MFA.
Check for Data Leaks

Check for Data Leaks

  • Use breach check tools (see below).
  • See if your email or passwords were exposed.
Update Recovery Information

Update Recovery Information

  • Update recovery email and phone number.
  • Remove unknown or old recovery methods.
Revoke Access & Permissions

Revoke Access & Permissions

  • Check third-party apps and services.
  • Remove anything you don’t recognise.
Check Cloud & Backup Accounts

Check Cloud & Backup Accounts

  • Review cloud storage (OneDrive, Google Drive, iCloud, etc.).
  • Restore files only from trusted backups.
Monitor for Ongoing Threats

Monitor for Ongoing Threats

Watch for unusual emails or texts.

Consider a firewall or ID protection service.

Update Your Software

Update Your Software

  • Update operating system, browsers, and apps.
  • Close security vulnerabilities.
Strengthen Your Security

Strengthen Your Security

  • Use strong, unique passwords.
  • Enable MFA everywhere possible.
Document Everything

Document Everything

  • Keep records of incidents, emails, or financial losses.
  • Helpful if reporting or making claims.
Report if Necessary

Report if Necessary

  • Report major fraud or identity theft to the relevant authorities.