Simple steps that fix or diagnose the problem in many cases.

• _{Turn off your router and modem.}
• _{Wait 30 seconds.}
• _{Turn them back on.}
• _{Allow a few minutes for them to fully restart.}

• _{Test WiFi on another device.}
• _{If it’s slow on all devices, the issue is likely with your network or ISP.}
• _{If it’s only slow on one device, the issue is with that device.}

• _{Use a wired connection for the most accurate test.}
• _{Try speedtest.net or fast.com.}
• _{Compare the results to your plan speeds.}

• _{Move closer to your router.}
• _{Weak signal = slow speeds.}
• _{Aim for at least -67 dBm (Excellent/Good).}

• _{Keep your router away from:}

^{– Microwaves}

^{– Bluetooth devices}

^{– Cordless phones}

^{– Baby monitors}

^{– Thick walls / metal objects}

• _{4K streaming, large downloads, online gaming and backups use lots of bandwidth.}
• _{Pause downloads or streaming and test again}

• _{Outdated firmware can cause performance problems.}
• _{Log in to your router and check for updates.}

Deeper checks to solve more complex issues.

• _{Make sure your plan matches your needs.}
• _{Contact your ISP if speeds are consistently low.}

• _{Use a WiFi analyzer app (e.g. WiFi Analyzer).}
• _{Choose a less crowded channel (1, 6 or 11 on 2.4GHz).}

• _{5GHz is faster and less crowded.}
• _{Ideal for streaming, gaming and large downloads}.

• _{Place your router:}

_{– In a central location}

_{– Elevated, not on floor}

_{– Away from walls and obstructions}

• _{Too many devices can slow WiFi.}
• _{Disconnect devices you’re not using.}

• _{Connect gaming PCs, streaming devices or work PCs via Ethernet.}
• _{Provides the fastest and most stable connection.}

• _{Prioritize important traffic like gaming, video calls or streaming.}
• _{Found in your router settings.}

• _{Malware can use your internet in the background.}
• _{Run a full scan with your antivirus.}